amsa promover

Why a ProMover?

The American Moving & Storage Association launched a consumer protection and certification program called ProMover on January 1, 2009. The AMSA ProMover initiative is designed to fight impostors, known within the industry as “rogue operators,” by giving consumers an easy way to separate reputable, professional movers from con artists out to make a quick buck at their expense.

The ProMover program takes the worry and the hassle out of moving and storage by helping consumers identify quality professional movers who subscribe to our goals and by providing them with information and assistance with everything from finding a mover, to getting an estimate and packing tips, to understanding valuation and insurance.

As the representative of the nation’s household goods movers, AMSA holds itself out as the good steward of the moving industry. We believe in effective government regulations and policies which enable our members to provide quality service at compensatory prices. Along with providing advocacy for consumers utilizing professional moving and storage services, we strive to furnish information that informs the public about their rights and responsibilities when they move and the value of professional moving and storage services.

The ProMover program promotes ethical principles in the moving and storage industry and works with federal and state governments to mitigate unethical moving practices; it clearly separates professional movers from rogue operators masquerading as legitimate movers. And most importantly, this program aids consumers by providing an identifiable measure of quality while, at the same time, enhancing the moving industry by encouraging and recognizing high professional achievement.

It is important to keep in mind, however, that AMSA is not a government agency and does not have the authority to order refunds or reimbursements for damages, force a settlement or to demand any type of compensatory payment from your mover. Although our ProMover members have agreed to meet our standards, participation in the ProMover program does not represent a guarantee by AMSA of their performance; however, we do routinely remove movers from our membership that no longer meet our standards.

Cedar Rapids – Karie S.

I used MiniMoves partner, Porter Moving Company this past weekend, and I couldn’t be more pleased with the service I received. They took very good care of my belongings, and the guys were super nice. Highly recommend!!!

Karie S.

Cedar Rapids – Nick W.

Moved a lot of furniture (plenty of it being heavy) in a timely manner. Very friendly movers, polite, and cautious with everything. Not a single mark on walls or furniture. All of that and they are priced well. Highly recommend.

Nick W.

Cedar Rapids – Martha T.

The move was within town although originally they had agreed to make the move across country when that was the original situation. They were sensitive and responsive to my mother’s and our needs, and the move was handled quickly and well. We did the packing so they handled heavy boxes and furniture. Furniture pieces were very important to my mother, family pieces, and everything was moved and arrived without a problem. Very happy with their work and would recommend them.

Martha T.

I’m so glad I had them help us move!

They were really professional, really nice, on time and I’m so glad I had them help us move!

Ann Arbor

Everything about my experience … was excellent

Everything about my experience with MiniMoves was excellent. The customer service was outstanding in scheduling the move. The crew that handled the move was professional and fastidiously careful with our “stuff”. Highly recommended!!!

Jeffrey Jones

Courteous and efficient packers

Courteous and efficient packers; worked quickly and professionally; items arrived well within stated timeframe in good condition and were unpacked and set up at the other end efficiently and carefully.

Julie B.

What an excellent representation of the moving industry.

I used MiniMoves to service my cross country move for a job relocation. In my field we are trained to deliver exceptional service to our clients and guests. In turn, we have high standards when it comes down to receive service. With MiniMoves my standards and expectations were met and exceeded. My representative took such excellent care of me. All of my questions were answered and the follow up was exceptional. MiniMoves is first class! What an excellent representation of the moving industry. If I am ever in need of moving services. MiniMoves will be the first one that I think about calling.

Pamela F.

Cedar Rapids – Susan C.

Awesome team. Worked their tails off in the heat and humidity. Very reasonable. I would for sure recommend this company to any of my friends.

Susan C.