Frequently Asked Questions
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Domestic Moving FAQs
MiniMoves shipments are paid in full after pick up and prior to delivery. Acceptable methods of payment are Visa, MasterCard and Discover. In the event of additional items that are added on from the binding estimated cost order for service, we will provide you with the new binding cost prior to processing any payment.
Shipments that are not paid in full prior to delivery may result in extended delivery spreads and possible storage.
If there is a choice, most moving companies suggest you select a time other than summer, the end of the month or the end-of-year holidays. Relocation demands are high during these times. Factors involved when considering the time to move:
- whether the move must be made immediately
- moving children during the school term
- separation of the family while the move is under way
Want more information? Read our article on the benefits of moving in winter!
Most refrigerators, washers, dryers, and other electrical or mechanical appliances require special servicing to ensure safe transportation. Any moving parts such as motors on major appliances, washer drums, and icemakers should be securely fastened for shipment. Gas appliances need to be serviced and disconnected prior to your move.
Most people prefer to use professional moving packing services for their household possessions, especially fragile items. However, if you decide to pack these items yourself, remember that the basic principles of good packing include wrapping the items individually, providing plenty of cushioning and making sure of a firm pack.
Be sure to select a sturdy container with a lid. Place a two- or three-inch layer of crushed paper on the bottom of the carton as a cushion. Wrap each item individually with a soft material to provide a safe, protective, “padded nest.” Pack the heaviest items on the bottom and the lighter ones next, filling in empty spaces with crushed paper. Place plates on edge and glassware on rims for maximum protection. Mark the carton “Fragile,” and list the contents on the outside. Be sure to seal the carton with tape.
MiniMoves does not recommend leaving items within drawers to prevent any loss, or adding additional weight to the relocated piece which would cause difficulty in the transport of the item.
Items of extraordinary value, such as jewelry, money, photographs, antiques, and stamp collections, can be included in your shipment. However, it is essential to inform your relocation specialist about these items before packing or moving day. We strongly recommend that you carry irreplaceable and high-value items with you or make alternative arrangements for their transport.
In the moving industry, items worth more than $100 per pound are considered to be articles of “extraordinary” value. To be assured that a claim involving these articles is not limited to minimal liability, complete and sign the High-Value Inventory form and sign the “Extraordinary (Unusual) Value Article Declaration” box on the Bill of Lading. If no articles of extraordinary value are included in your shipment, simply write “none” on the High-Value Inventory form and sign it.
Timing is key. In response to many FAQs for our moving company, it is still best to arrange your move within 4-6 weeks so that it allows your moving company to have as much lead time as possible to meet delivery dates. If a pick-up and delivery date is determined based upon lease expiration or closing dates, there may be extra costs for specific dates, expedited service or guaranteed deliveries.
MiniMoves provides over the phone pre-move surveys and binding estimates to determine the cost of your move based upon the items and services discussed during the estimation process. Keep in mind that an estimate is only as good as the information provided. If the information is vague, the estimate will only be a guideline for moving cost.
Local moves are calculated on an hourly basis with a minimum hourly requirement.
What is a binding estimate? A binding estimate or binding cost of service specifies in advance the precise cost of the move based on the services requested or deemed necessary at the time of the estimate. If additional services are requested or required at origin or destination (such as a “shuttle” from a location to which a full-size van cannot operate directly), the total moving cost will increase. Binding estimates are valid for the time period specified, up to 30 days.
If you add items to be moved or require additional moving company services, such as packing, between the time of the estimate and the time of your move, there will be additional charges. An addendum specifying these additional charges will be prepared for your signature.
Yes, you are protected but the amount of “protection” or valuation coverage is contingent upon the option chosen on the household goods bill of lading.
Full replacement value protection: if an item is lost, destroyed, or damaged while in transit with MiniMoves; MiniMoves will either repair the damaged article to the previously shipped condition or pay replacement cost.
Released value: With this form of coverage the maximum liability for loss or damage to any item within the shipment is 60 cents times the weight of the item.
If you are unable to accept delivery within MiniMoves standard transit time, we offer temporary moving storage for your items at the local destination terminal in a safe environment until you are ready for delivery. However, you are responsible for storage charges, warehouse valuation coverage (if transportation valuation was elected) warehouse handling charges and final delivery of the shipment (if storage is greater than 6 months). Contact us today to get more details for our moving company costs.
MiniMoves uses professionally branded moving blankets and custom-branded, corrugated, tri-walled moving containers to protect and transport your household goods from your origin to your destination.
This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.
Normal transit times for MiniMoves shipments are 2-14 business days coast to coast
This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.
Normal transit times for MiniMoves shipments are 2-14 business days coast to coast
It's recommended to arrange your move within 2-3 weeks in advance to allow sufficient lead time for scheduling and to meet desired delivery dates. As us about short notice moves.
A standard move typically includes loading, transportation, unloading and arrangement of your belongings. Additional services like packing, storage, and vehicle transportation can be arranged as needed.
Yes, MiniMoves provides basic liability coverage. Additional insurance options are available for enhanced protection
Yes, MiniMoves offers specialized moving services to cater to the unique needs of senior clients moving into continuing care facilities or sending furniture to family members out of state.
Yes, MiniMoves provides transportation services for autos and motorcycles.
Yes, MiniMoves provides transportation services for autos and motorcycles.
International Moving FAQs
There is no standard pricing for international moves because air and sea freight costs fluctuate regularly. Pricing is typically based on an estimate of your shipment’s weight and volume.
Destination Country: All international moves require customs clearance upon arrival.
Origin Country: Some countries may also require clearance when shipping out.
Duties & Taxes: Certain countries impose taxes or duties on household goods, even if they are used.
Every country has unique rules for importing household goods. These can include restrictions, prohibited items, and documentation requirements. We recommend checking our resources through the International Association of Movers (IAM) Detailed Country Guides.
Furniture is wrapped in paper pads or corrugated cardboard for most international moves.
For moves between the U.S., Canada, and Mexico, we use blanket wrapping.
Bulky items are typically not shipped by air due to high costs and size limits.
International shipments generally have longer transit times than domestic ones. Please see our Transit Time Guidelines for estimated delivery windows.
Smaller Shipments are typically packed into 20' or 40' ocean containers.
Container Comparison: Two 40' containers are about the size of one 53' domestic trailer. This difference affects space planning for international versus domestic moves.
- 20’ Container ( 19’ 4” L x 7’ 9” W x 7’ 10” H ):
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~1,160 cubic feet — fits a 1–2 bedroom home or 5 lift vans
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40’ Container ( 39’ 6” L x 7’ 9” W x 7’ 10” H ):
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~2,120 cubic feet — fits a 2–3 bedroom home with living/dining/kitchen
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Used for small apartment moves or shipments with minimal furniture
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Volume Formula: Net volume + 25% = Gross volume
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Lift Van Sizes: 165 cu ft net / 201 cu ft gross
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If you need more than 3 lift vans, a 20' container is more cost-effective
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ISPM 15 Compliance: Lift vans must be certified pest-free and heat-treated
Yes, but air freight is calculated based on weight or volume (whichever is greater).
Avoid shipping furniture or large items this way due to high costs.
Typical documentation includes:
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Passport
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SSN or Tax ID (for U.S. shipments)
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Work Permit or Residence Visa (if required by your destination)
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Customs Documents
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Power of Attorney to allow brokers to clear your shipment
Yes. A detailed survey is usually required to properly estimate weight and volume.
We offer virtual and in-person surveys to suit your needs.
Absolutely. We offer temporary and long-term storage at either the origin or destination, which is especially useful for moves with extended transit timelines.
We provide regular shipment updates and easy-to-use tracking tools, so you’ll always know where your items are.
Services & Scheduling FAQs
Typical documentation includes:
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Passport
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SSN or Tax ID (for U.S. shipments)
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Work Permit or Residence Visa (if required by your destination)
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Customs Documents
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Power of Attorney to allow brokers to clear your shipment
Payment, Deposit & Estimates FAQs
Pricing is based on distance, the items you are moving, access conditions, and additional services like packing or storage.
Yes, we can conduct virtual walk-throughs via video call for accurate, convenient quoting.
Yes, our state-to-state moving quotes are guaranteed based on the inventory you provide during the estimate process.
No minimum weight or size required. Our services are designed to be economical for smaller moves. Even single-room or furniture-only moves are welcome.
We do not charge a deposit. However, we do have a cancellation fee if services are canceled within three days of the first day of service.
Packaging, Prep & Material Section FAQs
You, or someone you delegate, is required to be on-site during the move to answer questions, verify the inventory and sign documents.
Yes, but we recommend using high-quality, sturdy boxes to reduce the risk of damage during transit.
Packing materials are available at an additional cost unless part of a full-service move package. We’ll provide a detailed breakdown when quoting.
Claims, Insurance & Customer Care FAQs
Yes, customers can upgrade from basic liability to full-value protection during booking.
Just contact our customer service team, and we’ll guide you through the claims process promptly.
You can call or email us to update your inventory, dates, or services. We recommend giving as much notice as possible.
Yes, we can deliver to both residential and commercial addresses, including storage facilities.
Yes, through our Quick Start™ Unpack and Put Away service, we can help organize your space right away.
Move Planning & Logistics FAQs
Yes! We specialize in small-scale moves, so even a few boxes or light furniture is right up our alley.
Absolutely. We often help clients move from houses to apartments or assisted living and offer flexible, small shipment options.
Yes, we offer flexible scheduling and will do our best to meet your preferred dates, especially with advance notice.
Transit times vary, but we aim to deliver small moves within 2–14 days, depending on distance and route availability.
Yes. Just let us know about elevator or access requirements ahead of time so we can plan accordingly.
Specialized Moving Scenarios FAQs
Yes, we support military moves and can coordinate with your relocation requirements and allowances.
Absolutely. We offer compassionate, hands-on support for senior moves with extra attention to comfort and care.
Yes, we can pick up or deliver to/from storage units, whether it’s part of a full move or a standalone transfer.
In some cases, yes. Let us know your needs, and we can quote a custom multi-drop move.
Yes. Our estate services include packing, transport, storage, and even disposal or donation of unwanted items.
Insurance, Documentation & Post-Move FAQs
Yes, every move is backed by a formal contract outlining services, coverage, and agreed pricing.
Yes. We offer consolidated international shipping, ideal for smaller international moves or expat relocations. See more on international below.
Our team will provide updates by phone or email, and you can always call us directly for real-time status.
While we don’t operate as a donation service, we can sometimes deliver usable items to designated centers during a move. Ask us when booking.
Yes. We handle fine art, heirlooms, and high-value items with extra protection and precision, just let us know ahead of time.
Booking & Support FAQs
For best availability, we recommend booking 4–6 weeks in advance. However, we may accommodate shorter notice moves, too.
Yes, just give us as much notice as possible. We’ll work to reschedule at no charge if notice is given in time.
For state-to-state moves, use our website’s ballpark quote form or call us directly at 866-437-3093. You’ll get a fast, personalized quote based on your inventory and timeline.
Yes, we move all standard furniture, including large items like sectionals and bed frames. We can also disassemble and reassemble if needed.
Yes. Our packing services are available as a standalone option if you just need help preparing for a self-move or storage.
Brand & Differentiation FAQs
MiniMoves is America’s only full-service state-to-state moving company uniquely focused on small shipments. With no minimum weight or shipment size requirement, we make moving affordable for people shipping just a few items, a room of furniture, a full apartment or small home. We’re able to handle large moves too, but small shipments are our primary focus.
We specialize in long-distance (state-to-state) moving. We also offer international moving services to and from anywhere in the world.
MiniMoves’ local pick-up and delivery agents follow a very detailed in-home service process that has been refined for over 30 years to deliver consistent quality moving outcomes. Our national network of contract agents have been trained, tested, and certified in our method of moving. Their local crews who load and deliver our shipments use MiniMoves’ cloth furniture pads to protect items during the move and use MiniMoves’ specially designed shipping containers in a service method that delivers the industry’s lowest claims rate.
Please specify areas for each type of move if it is different per type. We do not currently offer service in West Virginia, North Dakota, South Dakota, Montana or Mississippi.
Customer Experience & Support FAQs
Moving stress often comes from not knowing what’s next. To eliminate that stress, we connect each customer with an experienced relocation coordinator to answer questions, update records, and communicate frequently throughout the stages of the move. That single point of contact at our US-based call center works in the background and monitors each customer’s move to ensure we meet our scheduling and service promises.
Our first strategy is to avoid claims by doing a good job. Claims occur on nearly 1 in 4 shipments industry wide. Claims occur on 1 in 17 moves at MiniMoves, and that’s because of our well-defined service process. Our crews check-off the inventory with our customers after delivery, inspecting every item and making note of any missing items or apparent damage. That process helps support the customer’s claim if it becomes necessary to file for loss or damage. If a customer needs to file a claim, we don’t turn them over to an insurance company to settle the claim. Our claims manager reviews every claim to get them settled quickly and to identify any deficiencies in our process that might be contributing to loss or damage claims. We see the claims process as our last chance to take care of our customers.
Transit times are often a concern. We set up a loading schedule, identify a range of dates that transportation will require, and then coordinate delivery within four days of the day the shipment arrives at our destination terminal. We meet our schedule 98% of the time, but it can take 7 to 14 days for the shipment to travel cross country to our destination agent for final delivery. Claims continue to be the single most disappointing event that occurs during a move and while our cargo claims rate is the lowest in the industry at one in 17 moves, it you are that one person who needs to file a claim for cargo damage, it’s a big concern until the claim is properly settled. We work diligently to settle all claims in 30 days or less.
Yes
Reputation & Industry Standing FAQs
We manage a network of 137 contracted service providers, our agents, who use our cloth furniture pads & specialized shipping containers and closely follow our service process. Those service providers meet our insurance requirements, follow our background check and drug testing requirements, and have crews who have been trained in our unique moving process. We monitor 16 different key performance indicators for each provider and share that feedback monthly to keep them focused on key deliverables and quality performance.
MiniMoves is a ProMover™, certified by the American Trucking Association’s Moving and Storage Conference. We recently earned the NEI Global Relocation 2024 Service Exceeding Expectations Award during our first year of service with that relocation management company. We maintain an A+ rating with the Better Business Bureau.
Operations & Logistics FAQs
Driver shortages plague the moving industry every summer because of a limited number of trucks and drivers available to meet peak demand periods. Our service model is different. We use the general freight industry, which has an unlimited supply of trucks and drivers, to transport our loaded containers. Because our crews are local to the area where the move is loading or unloading, we do not face the logistics challenges that major van lines face. In major markets we have more than one MiniMoves service provider so if one is busy on a given day, we can assign the shipment to our partner who has availability to meet the customer’s date request.
Successful moving companies today must be diversified to be successful. The makeup of our network is 50% agents of major van lines and 50% independent moving companies. Small moves blend easily into the daily work schedules of our partners, so we are a good incremental business fit for most companies. We invite success-focused companies to be a part of our innovative approach to moving.
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Our service model lets us operate without blackout dates or restrictions during the peak moving season. We might have a capacity issue for one day in one or two markets, but we’re never blacked out for weeks at a time. MiniMoves’ shipping containers are loaded at our warehouses, away from rain, sleet, snow, or extreme heat. Local loading and delivery are done using small trucks that allow for quick loading and unloading even in extreme weather, keeping our customers’ belongings are carefully padded and protected from the elements.
We provide long-term storage at any of our 137 warehouse locations. These warehouses are owned by our local service agents. MiniMoves Inc offers long-term storage at our company-owned warehouse in the Chicago IL area.
Technology & Compliance FAQs
We use a custom-built operating system that monitors each stage in a customer’s relocation journey and keeps us focused on the things we need to do so we keep our promises and operate as efficiently as possible to keep our costs low.
We have three people on our team who focus on compliance with state and federal regulations for both our own company and to monitor the active status and compliance with FMCSA requirements for all 137 of our partners. We use the SAFER government site to verify that our service providers are in good standing. We have an annual renewal process for their certificates of insurance and DOT compliance standing.
MC 268180, US DOT No. 526036, IL CC 107443, FMC 033415F
We operate a ced service network meaning we will never send a MiniMoves order to a ompany who is not under contract with us. All loading and unloading is done exclusively by moving companies who have been trained and tested on our unique service process. All moves are transported under MiniMoves’ bill of lading which means we are the sole party responsible to the customer. We do not broker shipments for service outside of our network.**Internal Information - Value Proposition* *No Action MiniMoves is America’s only full-service mover exclusively focused on small shipments; an apartment, a room or just a few pieces. Our claims rate is under 6% and our on-time record is 98%. But the best part is . . . our guaranteed price lets customers budget their move with confidence. (Consumers or Lump Sum Transferees) our ease of use. We complete a live phone survey, develop a move plan, produce a binding price quote and start a MiniMove in under 10 minutes. (Consumers or entry level employee population) we have a robust service menu that allows the transferee to participate in as much or as little of the work as your moving policy requires. (HR Variable Benefit Policies)the phenomenal customer reviews that our clients post on social media sites. (Consumers or Account Clients - 3rd Party Validation) there’s no minimum weight. You only pay for what you ship. (Cost Conscious)
Stress-Free Illinois to Indiana Move with Expert Packing
I am beyond impressed!! MiniMoves, specifically Chava and his team, has been absolutely AMAZING!! We moved from Illinois to Indiana, and they took so much stress off our hands. They came in and packed up almost everything for us. And when I say packed, I really do mean packed. I didn’t have to do much of anything. They covered and wrapped everything too so that nothing would be damaged at all during the moving process. The crew was very polite, and they worked quickly and efficiently. I will 100% do service with them again!! Whether you’re moving down the street or across the country, I highly recommend this company for your moves!
Expert Wrapping and Holiday Move Handled with Care
Jackson, David, Sammy, Jeff, Willie … what a fabulous team! They wrapped delicate antiques, crystal, and a whole home full of stuff of varying sizes, weights & shapes… AND during the holiday season.
Thank you for all of your help – highly recommend!!!!!
Amazing Whole-House Move with Hardworking Team
Mini moves were amazing. They packed up our whole 3 story house, worked for hours to carefully pack, and delivered after a very long, hot day. I couldn’t have asked for better service and nicer workers. Jackson was the team leader, but Sammy, Chay, David, Angel, Eric Tayshawn, Tay, Danny, Zayvion worked with barely a break. They were thoughtful and polite.
Professional and Adaptable Move from Chicago to Oklahoma City
I had the best experience with MiniMoves! One of the elevators in my building wasn’t working so even though we had a reservation for the elevator, my building wasn’t able to honor that. There was also some confusion about whether they were supposed to pack the kitchen. Needless to say, they handled everything with great attitudes and professionalism. I would recommend MiniMoves to anyone who is looking to hire movers. Johnny, Marcos, David, Jason, and Juan were incredible, and I am so incredibly thankful I found this moving company!
Reliable International Move After Company Collapse
We used Mini moves after our original removal company went bust highlighting the perils of moving, Jackie Dennis at Mini Moves stepped in and was able to quickly arrange our international removal and quoted a competitive price. We were very pleased with the level of support and information, guidance and promptness of the various teams which were used in the process. Jackie and her team she worked with, showed a level of knowledge, experience and reassurance necessary in this time of personal stress.
We would highly recommend Mini moves.
Friendly, Efficient Move with Early Delivery Surprise
The two gentlemen picking up my load were very friendly, made sure all boxes were labeled and taped securely and blanket wrapped little furniture items I had. They were fast and we were very impressed and pleased with their work. I had requested a specific date if possible and they said it would be a charge so I said no and went with the timeline of dates given to be but to my delight they actually picked up on the date I wanted which was so much easier for me and my mom that was moving. Then to my surprise your company delivered sooner than the scheduled date which again was wonderful for my 94 year old mom who appreciated getting her stuff earlier. These delivery gentlemen in Florida were just as pleasant and polite as the other ones in Ohio and put everything where we asked them too with no hesitation. They were efficient in reading all the numbers on the boxes as I checked them off and they were quick too. It couldn’t have been any easier or better. Great job by everyone!
Easiest Cross-Border Move from Florida to Ottawa
Super professional – On time – Very knowledgeable and friendly – on time – easiest move we ever had.
Great Experience Moving from Bronxville, NY to Urbana, IL
I recently completed a move of a large studio apartment from NYC to Central Illinois and had a great experience with Mini Moves.
A moving company based in NYC arrived on time and quickly and carefully packed and loaded my belongings. My move was ready well ahead of schedule in Illinois, much to my surprise. Everything was delivered on the promised day and within the time window promised when the final delivery was scheduled. All of my belongings were carefully and promptly delivered, unpacked, and placed in my new apartment without any damage, The movers in NY and IL were kind and attentive, and Mini Move’s price was by far the best.
Affordable and Flexible Move from Illinois to Maryland During Immigration
My wife and I were navigating an international move, and MiniMoves was able to get her stuff imported and moved well under our budget!! They ever stored her things in a warehouse for about a month while we worked out the green card paperwork, and it added very little to the overall cost. Great folks to work with!
Smooth Move with Helpful and Considerate Delivery Staff
Moved from FL to CO without a hitch. Delivery staff very helpful and considerate even to extent of making sure labels on boxes showing as they placed them in storage facility. Very pleased with service.
Professional Service and Helpful Support with Free Storage Option
Appreciated the ease of contacting a MiniMoves agent for questions and concerns; All messages left were promptly responded to and concerns resolved. The option for 30 days of free storage was a huge incentive to choose MiniMoves. Was impressed by the professional manner in which the agents handled the whole process of the move and helped to alleviate any concerns that popped up. Will very likely choose MiniMoves again! A very special thank you to Paul, Vanessa.
Exceptional Dallas to Chicago Move with Outstanding Service
First time customer. The upfront quoting process was very easy to do with Steve on the phone. It was very thorough and the charge was fair; I was ultimately charged a little bit less in the end which is always a welcome surprise. Insurance was offered but not aggressively pushed, up to each individual based on their belongings. Lue was in constant communication about paperwork, necessary logistics for the movers, and accurate timelines.
I moved from Dallas to Chicago. Dallas required a third party mover and they couldn’t have picked a better team. Their names escape me at this time unfortunately, but they were early, courteous, and efficient. They were done well in advance and took tremendous care of my belongings.
The shipment arrived early on according to the estimated delivery window. I had plenty of notice as to the timeframe of their arrival as Eric from MiniMoves called the day before and morning of to verify. Eric, CJ, and Tashawn were easy to work with and took great care of the belongings as I instructed them as to where everything should go. And once again were in and out very quickly.
I cannot recommend this service enough. Moving is hard and I didn’t have a lot of helping hands available to me in Dallas. Worth every penny and I will use this service again in the future.
Would recommend this company for any moving local or long-distance
Very professional and. They arrived when they said they were going to and left the property clean when they were dropping off all the movers graded with a hello and introduced themselves asked where we wanted the furniture cleaned up took away all the wrapping materials definitely would recommend this company for any moving local or long-distance five star all the way.
Top-Notch Interstate Move with Careful, Courteous Crews
I got the recommendation for MiniMoves from another moving company… The original company was unable to do interstate moves and told us to contact MiniMoves… We emailed our MiniMoves contact a complete list including measurements… Chava and his assistant let us know they would be two hours later… They wrapped each piece of furniture in a moving blanket, then secured the padded blanket with tape… They were very polite, showing kindness and respect to the grieving family… we were not in a hurry to get the furniture… Eric and Tay delivered our stuff without a scratch… They unwrapped it and cleaned up the wrappings… We were extremely pleased with the service… worth it… We have nothing but good to say…”
Smooth and Caring Small Move for Elderly Mom to Denver
My 97-year-old dad passed away… my 90-year-old mother decided to move to Denver… she had a small one-bedroom apartment… when inquiring with larger movers… I found MiniMoves on the internet and read reviews… I worked with Eric Johnson and Judy Gordon listing everything… Packers packed up everything and were wonderful… had everything out in less than three hours… told delivery would be between May 16 and 28… surprised to get a call on May 10 that it had already arrived… Movers brought everything to her new 5th-floor apartment… put the bed together and were careful with the elevator… My 90-year-old mom is just thrilled… I’ve already passed your info on to four other people…
Quick and Careful Estate Move with MiniMoves
We needed to move some items from my mother in law’s estate quickly. I didn’t know what to do. A larger mover recommended I contact MiniMoves. They were perfect! We had packers at the house in two days. It gave them s a day to organize. They arrived and had everything packed like china sets, small furniture, pictures, and art work.
Our shipment arrived in about a week in perfect condition. The delivery drivers arrived on schedule and placed our boxes in a few rooms to help us stay organized.
I went from high anxiety on how to arrange a small move to feeling like it couldn’t have been easier.
Everyone I dealt with was polite, reassuring, and proactively kept me informed along the way.
I couldn’t be happier with MiniMoves!
Fantastic Move from Bloomington to Algonquin, Illinois
Fantastic service on my move from Bloomington, IL to Algonquin, Il. My team, which consisted of- Chava, Niko, Sam, Primo, and Moises – was absolutely fantastic.
They over-delivered on every metric, and I would gladly use this service again. This was unequivocally the best service I’ve heard had.
Seamless Cross-Country & Local Move from Chicago to Scottsdale
It was a tedious online search… I needed to find both a cross country move from Chicago to Arizona and a local mover… I didn’t think it would be possible to have 1 company do both jobs. How wrong I was… We couldn’t have been happier with how our move was handled from the first conversation with Vanessa… to the last call from the mover in Arizona. I worked with Francis and Sandra every step of the way… We were surprised how fast our items arrived… scheduled our delivery date… our belongings were handled with care and arrived without a scratch… We want to thank MiniMoves… even though it was only a few items… We look forward to completing the local move with the same crew…
Awesome and Smooth Move with MiniMoves Partner: Superior Relo Services
Just wanted to let y’all know the move went very smooth! It was Awesome actually!
They were punctual at both locations, were fast but careful, and very organized!!! I really enjoyed this experience. I had not experienced a move go soo good and smooth!
All the guys with Superior Relo Services were GREAT!!! The person in charge who was driving the Superior truck was very attentive and handled everything excellently. Once we unpack everything, I will schedule the debris removal. Thank you so much!
Incredible Cross-Country Move with Outstanding Support
Mini Moves was incredible through my cross country move experience. First of all, Steve Narrod and team personally took care of me through the whole process and were extremely communicative and transparent throughout the weeks long preparation and final drop off. I had made a mistake on scheduling my delivery date and it put me in a huge bind with my medication and other important items being packed. Steve worked swiftly, even over the weekend, to do whatever he could with all his teaming partners across the country to make sure I got my stuff just in time. I understand this is a hard feat at this time after talking to other friends and family who have moved recently. They all had horror stories about their valuables being lost or stuck in freight, so I was unsure if Steve and his team at Mini Moves could pull it off- but they did!!!! On top of all this, Minimoves was the only company in the greater San Antonio area that was able to facilitate a vehicle transport with their partner companies. THANK YOU MINI MOVES!!!!
What an excellent representation of the moving industry.
“I used MiniMoves to service my cross country move for a job relocation. In my field we are trained to deliver exceptional service to our clients and guests. In turn, we have high standards when it comes down to receive service. With MiniMoves my standards and expectations were met and exceeded. My representative took such excellent care of me. All of my questions were answered and the follow up was exceptional. MiniMoves is first class! What an excellent representation of the moving industry. If I am ever in need of moving services. MiniMoves will be the first one that I think about calling.”
Courteous and efficient packers
“Courteous and efficient packers; worked quickly and professionally; items arrived well within stated timeframe in good condition and were unpacked and set up at the other end efficiently and carefully.”
Fast and Safe Packing for Whole Apartment Move
My moving team was Jackson, Alex, Danny, Moises, and Sammy and they were just fantastic. Obviously, they’re professionals, but I was stunned with how quickly and how safely they packed up my whole apartment. I didn’t have to lift a finger. They had it all handled.
MiniMoves did a great job moving family bedroom furniture
MiniMoves did a great job moving family bedroom furniture from Kansas City to Florida. They were personable, cared about the work they were doing, and they ran an efficient operation. When the furniture is special and it isn’t a large load, this is the way to go!
Shay P. Feb 21, 2024
I highly recommend Mini Moves!!!!! Great Service!!! I definitely would use Mini Moves in the future if needed. Customer Service was excellent, pickup and drop off delivery was very punctual!!!! All of my belongings were exactly the same way as they was picked up and delivered. Thank you mini moves for making my transition from state to state very smooth and worry free!!!!
Flawless Local Move from Chicago to Ada, Michigan
Chava and his team handled our city move flawlessly, navigating the busy Chicago streets and our low-rise elevator building without any issues. The team was efficient, professional and so kind during the entire process. We appreciated their many years of experience in this industry and the team handled the move with grace, positivity and excellence.
From the start, Paul was friendly, reassuring, and thorough when providing our quote, answering all our questions along the way. It was so easy to trust the entire team from start to finish with our move from Chicago to Michigan. Thank you, MiniMoves! See you at our destination in Michigan!” 🙂
Reliable and Affordable Move from Berkeley, CA to Arlington, VA
Mini Moves helped me move my friend from Florida to California! They did a great job and did everything they said they would for the price quoted. It was more reasonable than the other movers we looked into. They even scheduled my car and got it there ahead of schedule. Thank you, Mini Moves, you were a life saver
Above and Beyond 4BR House Move in Stormy Weather
MiniMoves went above and beyond for my move! We had inclement weather, and they still managed to power through our move with amazing pacing given the circumstances. They managed to do our entire 4BR house move in stormy weather during school-hours, so our child was able to be out of the way during the entire process which made things so much easier for us. Movers were professional and respectful, even with our heavy items I never once heard them complain. Their packaging for wardrobes went great and made it so much easier for us to relocate our closets. No items were damaged or missing. I had a great experience with MiniMoves and highly recommend them to others in comparison to other moving companies we have used in the past.
Excellent Last-Minute Cross-Country Move for Art and Furniture
I received excellent service for a small cross-country move of stuff done on short notice. The relocation of paintings and a very limited number of furniture pieces across the country was quick, timely. It arrived in good shape – nothing damaged. The packing and the unpacking were professional, all per my instructions. Thank you, Mini Movers.
The local team who delivered the items were respectful, courteous, and efficient.
All communication throughout the entire moving process with MiniMoves went effortlessly. What I was promised happened. The pick-up of items went without any problems, and the movers were respectful and efficient. The delivery date was very important; it happened on the date promised–no delays, no problems. The local team who delivered the items were respectful, courteous, and efficient. They protected the floors, took their shoes off to walk on carpet areas, and disposed of packaging. They even thanked us. I can honestly say having moved several times, this has been the best moving experience.
Careful Shipment of Priceless Memorabilia from San Diego to Provincetown
My decision to contact MiniMoves WAS an excellent decision. I needed to ship My Provincetown Memorabilia Collection from my home in San Diego to Pilgrim Monument and Provincetown Museum in Provincetown, MA. I have been collecting My Provincetown Memorabilia Collection for sixty-five years. The collection consists of post cards, books, souvenir items, post card file cabinets, four oak lawyer style bookcases, photographs and anything relating to Provincetown. The packers packed the collection, loaded onto van and off to warehouse for shipment to Provincetown. My Provincetown Memorabilia Collection has arrived in Provincetown in excellent condition.
I googled local movers based solely on the reviews
MiniMoves came highly recommended. I spoke to Steve who explained the process, Lue guided me thru the Website and Francisco answered any questions we had regarding the move. He also contacted us the day to remind us. Our Movers were Angel and Jeff! We were extremely satisfied with their work; professional, fast, strong and personable. We knew they would wrap the breakable furniture however surprised they dismantled bed/head board and TVs. I highly recommend MiniMoves. Thank you MiniMoves Staff for accommodating us on such short notice and making this move a smooth transition! Shout out to our movers, Angel and Jeff ! 👍🏼👏🏼
Responsive and Professional Move to Georgia with Excellent Service
This is a review I’ve meant to enter for months. MiniMoves was very responsive, on-time, and professional. I used MiniMoves to move boxes and a few small items of furniture from **********, **. to Georgia in early August. They picked up and delivered on time. The one item that was damaged during the move was beautifully repaired and covered by the insurance they offer. I would use them again and recommend them.
Cedar Rapids – Susan C.
“Awesome team. Worked their tails off in the heat and humidity. Very reasonable. I would for sure recommend this company to any of my friends.”
Smooth and Reliable Move from Seattle to New York
Honestly this couldn’t have gone any smoother. I moved from Seattle to NYC, they gave me a fair price based on what I was estimating to move, and everything arrived in the window they estimated, and everything was intact!! I was in contact with Judy a few times with questions and she was always so incredibly responsive and friendly. Highly recommend MiniMoves!
Great International Service to Abu Dhabi
Great international service. Kind and experienced movers. Highly Recommended!
-Federico Borghesani
Courteous staff
Courteous staff. They were careful about the items being moved and had smart calls of where things should be while I had to leave for a moment. The office sent an extra person to expedite the move so they can go to the next job on time. No extra cost for the third person.
Cedar Rapids – Martha T.
“The move was within town although originally they had agreed to make the move across country when that was the original situation. They were sensitive and responsive to my mother’s and our needs, and the move was handled quickly and well. We did the packing so they handled heavy boxes and furniture. Furniture pieces were very important to my mother, family pieces, and everything was moved and arrived without a problem. Very happy with their work and would recommend them.”
I’m so glad I had them help us move!
“They were really professional, really nice, on time and I’m so glad I had them help us move!”
Everything about my experience … was excellent
“Everything about my experience with MiniMoves was excellent. The customer service was outstanding in scheduling the move. The crew that handled the move was professional and fastidiously careful with our “stuff”. Highly recommended!!!”
Excellent Coast-to-Coast Move with Professional Packing
Excellent communication prior to, during, and post move. Packing and delivery crew very professional, polite, and careful with our belongings. Excellent packing and crating job. Very reasonably priced – move was coast to coast. Will go with this company again if we need another small move.
Efficient and Careful Move from Deerfield, IL to Monument, CO
Eric and Tay were the movers, and they arrived promptly at the arranged time. They were efficient, careful and respectful. They carried my furniture down from the second floor easily and carefully and packed everything up with cardboard and blankets and plastic and tape. I saw them identify everything with markers. They were amazing! I could not have asked for better packer/movers from this end.
Great Job Moving Grandma’s Apartment Across the USA
They did a great job I had they move my grandma apt to two different grandkids house on different part of the USA, and they wrapped everything and packed the truck and when it got to where it was going, they’ve put everything in its place and was clean and present and cost was the cheapest I called around for thanks MiniMoves
Exceptional Antique Glider Move from Virginia to New Hampshire
Researched ways to move an antique 3 seat porch glider from VA to NH and after talking with a number of moving companies decided on MiniMoves. It was one of the best decisions I’ve ever made. The glider would be difficult to transport assembled because its heavy metal construction rocks when moved or carried any distance. Therefore, prior to MiniMoves arrival I dissembled it into its 3 component pieces, the glider seat, the glider base, and the seat support straps. The movers did an exceptional job of wrapping and protecting the individual components in heavy movers blankets and then securing them together and wrapping them as one unit for transport. Pickup and delivery were accomplished on dates specified in the contract by extremely competent and professional individuals. I was very pleased with the process and the results. I definitely recommend MiniMoves!!!!
Reliable Small-Volume Move from California to New Zealand
The volume of items we wanted to move was too small for the traditional movers we approached, but one of them recommended MiniMoves. They were great – kept us informed, coordinated with international movers, their packers arrived on time and were careful. It wasn’t particularly cheap but wasn’t unreasonable for the volume we shipped (around 100 cubic feet). Would use them again for a similar move (California to New Zealand)
We would highly recommend MM Worldwide
We used MM Worldwide, a division of MiniMoves, after our original international removal company went bust highlighting the perils of moving, Jackie Dennis stepped in and was able to quickly arrange our international removal and quoted a competitive price. We were very pleased with the level of support information, guidance, and promptness of the various teams used in the process. Jackie and the team she worked with, showed a level of knowledge, experience, and reassurance necessary in this time of personal stress. We would highly recommend MM Worldwide.
Stress-Free Move from New Jersey to Minnesota for Our Daughter
They were wonderful! We moved our daughter’s belongings from NJ to MN. Frances stayed in contact with me every step of the way and reassured me so much!
Reliable Delivery with Great Communication
Our furniture, and items, all arrived in good condition. I appreciated their communication, thank you!!
Smooth International Move from New York to Scotland
My international move from New York to Scotland was made infinitely simpler with MiniMoves. Each step of the way, my move manager, Jackie, kept me informed and aware. Any time I had a question, she had an answer. She walked me through each detail and maintained a steady stream of communication. From upstate New York, where my mover, Bruna, was on time, friendly, and efficient, to Lynn, in Scotland, who coordinated all the details, I was never alone on this journey.
This transcontinental move was hectic in many ways, but MiniMoves was never a concern thanks to the consistent communication and ability to walk me through each step. I will shout their praises from the rooftops and will certainly work with them again for any moves in the future.
Cedar Rapids – Karie S.
“I used MiniMoves partner, Porter Moving Company this past weekend, and I couldn’t be more pleased with the service I received. They took very good care of my belongings, and the guys were super nice. Highly recommend!!!”
Careful Shipment of Priceless Memorabilia from San Diego to Provincetown
The whole process went so smoothly and everyone was helpful and professional. The communication was clear and well done from booking the date to the arrival of the crew. My furniture was well protected and put in its new location just as I designated. I had dreaded the move, but it all turned out to be a walk in the park.
Efficient Small Moves from Clermont, FL to North Dartmouth, MA
I have engaged MiniMoves twice so far to relocate photos and other keepsakes from storage units (CA to FL, FL to MA). Both times the cost was cheaper than DIY (considering one-way truck rental, insurance, gas, tolls, food, hotel, chiropractor needed after I would inevitably wrench my back…). Few other companies would handle such a small move (20 boxes), but this is a Minimoves specialty! From estimate to destination mover, every encounter was friendly and professional. The central company coordinates well with local partners who communicate clearly and move efficiently. In both of my moves, items arrived ahead of schedule! If ever I need to move again, I will look only to this excellent company. Highly recommended!!
Great California to New Zealand Move
The volume of items we wanted to move was too small for the traditional movers we approached, but one of them recommended MiniMoves and MM Worldwide. They were great – kept us informed, coordinated with international movers, their packers arrived on time and were careful. Would use them again for a similar move.
-Rachael Lee Coumbe
Reliable and Caring Move from Chicago to Los Angeles
I recently used Mini Moves for my son’s relocation from Chicago to Los Angeles, and I couldn’t be more pleased with the experience. From start to finish, Erik Johnson and Judy Gordon from the Chicago office provided exceptional service.
Erik and Judy were incredibly responsive, addressing all our questions and concerns promptly and professionally. Their attention to detail and commitment to ensuring a smooth move were evident throughout the entire process. They handled our belongings with the utmost care, making sure everything arrived in perfect condition.
The level of customer service we received was outstanding. Judy went above and beyond to make us feel valued and supported during what could have been a stressful time.
I highly recommend Mini Moves, especially Erik Johnson and Judy Gordon, for anyone in need of reliable and caring moving services. Thank you for making our move a positive and seamless experience!
Amazing Chicago to Cincinnati Move with Expert Team
WOW was I ever lucky to find Mini Moves! Paul was terrific in helping me figure out the amount and type of items I would need to move. The quote was *extremely* reasonable. Vanessa followed up promptly with paperwork and was very accommodating. But the absolute best part were our Movers! The team of Johnny, Primo, Moises and Chava was nothing short of amazing. They were on time to the very minute; packed our things with care and precision; gave us terrific advice on certain items; and worked their tails off all morning. AND we were moving out of a 3rd-floor walk-up condominium on a one-way street in Chicago, so they were hiking up and down 3 flight of stairs and managed a tight fit for their truck, all with a great attitude! I would use Mini Moves again in a heartbeat!
Best Move Yet, Even After Dozens, Including International Moves
We’ve moved dozens of times through the years, including international moves. This was the first mini-type move. They were the best of all moves we experienced. Their style, practices and professionalism should be cloned by like companies in/out of their field. If there was a rating higher than an A+, I would give it.
We would highly recommend them!
We did a partial move of furniture from CT to FL and used this company. Within a day of signing up, I received a call from a local mover that they utilize and we set up a date for pickup. A week before the move, we finalized what we were moving with our contact a Mini Moves. The day before the move, the local movers called to verify everything. On the day of the move, they were on time and took EXTREME care to wrap all our furniture. We’ve had three major moves and we have never had this kind of care. The shipment arrived two weeks after pickup – right on the schedule of “within three weeks.” Those movers came on the day promised and on time. Not only that, they put all of our furniture in the rooms we selected and even moved a few boxes that they originally placed. We would highly recommend them!
Flawless Small Move from Bronx, NY to Columbus, OH
Handled our small move from NY to oh flawlessly. the quote was accurate, communication was great, the movers showed up on time & were professional both in NY & OH.
most importantly they operated w integrity … no games, surprise fees or other nonsense which can make moving a miserable experience.
they’ll be my first call future long distance moves
Professional and Efficient Local Move from Elmhurst to Darien, IL
I googled local movers based solely on the reviews. MiniMoves came highly recommended. I spoke to Steve who explained the process, Lue guided me thru the Website and Francisco answered any questions we had regarding the move. He also contacted us the day to remind us. Our Movers were Angel and Jeff! We were extremely satisfied with their work; professional, fast, strong and personable. We knew they would wrap the breakable furniture however surprised they dismantled bed/headboard and TVs. I highly recommend MiniMoves. Thank you, MiniMoves Staff, for accommodating us on such short notice and making this move a smooth transition! Shout out to our movers, Angel and Jeff! 👍🏼👏🏼
Cedar Rapids – Nick W.
“Moved a lot of furniture (plenty of it being heavy) in a timely manner. Very friendly movers, polite, and cautious with everything. Not a single mark on walls or furniture. All of that and they are priced well. Highly recommend.”
Why MiniMoves?
Whether moving down the street, across the country, or to a new home or building across the globe, we’re here to help with your move.
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96%
NATIONAL COVERAGEService in cities large and small
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7%
CLAIMS RATEIndustry average is 24% – ouch!
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165k+
COMPLETED MOVESExpert state-to-state services
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135
NETWORK TERMINALSTrained in our unique process
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0 LBS
WEIGHT MINIMUMAffordable, efficient moving
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98%
ON TIME SERVICEReliable Moving Dates
